Send feedback
Tell us what works, what doesn't, and what you'd want next. A line or two is plenty.
Please don't paste text or names from your documents. Describe the problem instead (for example: a date in a table wasn't caught).
What helps us
- What was unclear, or took longer than it should.
- What BriefSafe missed or marked wrongly. Describe it, don't paste it.
- What you'd want it to do next.
- If you tried it and didn't buy, why not.
How to send it
Email support@briefsafe.ca.
There's no form and nothing on this page tracks you. It's an ordinary email, from your own email program.
What happens to it
- We read it, and we use it to improve BriefSafe.
- If you send text or names from your documents by mistake, we delete that email and don't keep a copy.
- We don't share or quote your feedback without your written permission. A quote names only your role, never you or your organization.
You don't have to post anything
It's fine not to say anything about BriefSafe in public. Many professionals and public-sector staff can't. Private feedback is just as welcome.